Frequently asked questions
How often should I have my chimney swept and inspected?
Experts from Australian Home Heating Association recommend an annual inspection of all chimneys, fireplaces, and vents—regardless of how often you use them. A full sweep (cleaning) should be done at least once a year, or more frequently if you burn a lot of wood. This prevents dangerous creosote buildup, chimney fires, and carbon monoxide risks. Annual maintenance also saves money long-term by catching issues early.
What is creosote, and why is it dangerous?
Creosote is a tar-like, highly flammable substance that builds up inside your chimney from burning wood. It starts as a soft, sooty deposit and can harden into a glazed, corrosive layer. Even 1/8"–1/4" of buildup can ignite and cause a chimney fire hot enough to damage your home or spread flames. Regular sweeping removes it safely.
How long does a chimney sweep take?
A standard residential sweep and inspection usually takes 30–60 minutes, depending on chimney size, buildup level, and access.
Will chimney sweeping make a mess in my home?
Not with a professional service! We protect the area around the fireplace with dustsheets and all the mess gets cleared away. Most jobs leave no trace—our goal is a spotless home when we leave.
What are the signs my chimney needs cleaning?
Soot falling into the firebox.
Strong odors (like smoke or creosote) when the fireplace isn't in use.
Difficulty starting or maintaining fires.
Smoke backing up into the room.
Visible creosote (shiny black/glassy buildup) in the flue (best checked by a pro). If you notice any, book an inspection ASAP.
What should I do to prepare for my appointment?
Clear the area around the fireplace (move furniture, rugs, etc.).
Let the fireplace die out the night before your appointment so it is cool to tough. We'll handle the rest.