FREQUENTLY ASKED QUESTIONS

The Answers You Need

WHAT IS THE DIFFERENCE BETWEEN A CONVECTION AND A RADIANT HEATER?

Jarrahdale Heating and cooling explains that convection wood heaters create heat by circulating warm air around the heater and then around the room. They normally have a metal casing around the fire and have a more even heat than radiant heaters.
Radiant heaters releases infrared heat directly from the heaters surface, the heat is more intense and localised

CAN ANY HOUSE HAVE A WOOD FIRE INSTALLED?

Each home is different and with a thorough inspection we will be able to work out what is most suitable for individual situations.

WHAT WOOD SHOULD I BURN?

For best results use only the type of wood recommended by the manufacturer. This tends to be hard wood and in the South West WA, Jarrah is the most plentiful option. Get your wood from a reputable supplier, We recomend Margaret River Firewood and Bills firewood. If you chop your own supplies esure it is dry. Moisture content should be between 12-20%.

HOW OFTEN SHOULD I HAVE MY CHIMNEY CLEANED?

Most manufacturers recommend that you inspect/clean your flue annually.

Poor maintenance can lead to fuel wastage, unnecessarily high emissions or potentially lead to dangerous situations such as chimney fires or carbon monoxide poisoning.

HOW MUCH DOES A CHIMNEY SWEEP COST?

Different services cost different amounts.

The majority of fireplaces come in under our standard service fee of $165 including GST.

Some speciality fireplaces, open fireplaces, woodstoves/ovens, pellet heaters, double sided fireplaces, double storey houses etc range from $198 including GST to $247.50 including GST.

HOW DO I FUEL A FIRE PROPERLY?

According to the AHHA most heaters burn best with 3 or 4 logs rather than 1 or 2. Logs shouldn't be too big. Between 2-4kg is typical, at about 40cm long.
When fueling the fire, leave the air controls open for 15-20 mins every time to ensure the wood is burning properly and at a good heat.